Welcome to the Shaperskins FAQ page!
We’re here to provide clear and concise answers to your questions. If you need further assistance, please don’t hesitate to contact us.
We’re here to provide clear and concise answers to your questions. If you need further assistance, please don’t hesitate to contact us.
Below are the estimated delivery times for all packages:
For more details, refer to our Shipping Policy
Yes, we offer free shipping within The Netherlands. For more information, please check our Shipping Policy.
We accept the following payment methods to accommodate our customers’ preferences:
Yes, we offer a 24-hour cancellation window. If you wish to cancel your order within this time, contact us, and we’ll cancel your order without any charges.
If you receive a defective product, we will replace it at no cost to you. Please inform us and return the product within 30 days. You can find more details in our Return Policy
Yes, we provide a 30-day warranty on all purchases. More details are available in our Return Policy
No, we are an online-only store, which allows us to provide the best prices and widest selection.
You can reach our customer support team by visiting the Contact page or sending an email to our support team.
Yes, we accept bulk orders. Please contact our customer support for more details
To learn more about exchanging a product, please visit our Return Policy
You can track your order through the Track Order page on our website.
Contact
Address: Anjelierenstraat 13 Purmerend 1441HK, The Netherlands
E-mail: info@shaperskins.com
FAQ: Frequently Asked Questions
Tel: +44 7366221789
Customer service hours: Monday to Saturday: 9:30 am to 7:00 pm
We do our best to reply to your e-mail within 1-2 days.